See Tickets Data Security Incident Frequently Asked Questions

In a class action, one or more people, called class representatives, sue on behalf of people who have similar claims. All of the people with similar claims are Settlement Class members. One court resolves the issues for all Settlement Class members, except those who exclude themselves from the Settlement Class. In this consolidated Action, Plaintiffs allege that See Tickets was negligent and violated contractual and statutory damages when a third party obtained unauthorized access to payment card information of certain See Tickets customers. See Tickets denies any liability or wrongdoing of any kind associated with the claims in this Action. This is just a summary of the allegations. The complaint in the Action is posted on the Documents tab above.

The Court has appointed a team of lawyers as Class Counsel.

Mason A. Barney

SIRI & GLIMSTAD LLP

745 Fifth Ave, Suite 500

New York, NY 10151

Nicholas Migliaccio

MIGLIACCIO & RATHOD, LLP

412 H. St. NE, Suite 302

Washington, DC 20002

T: (202) 470-3520

Kenneth Grunfeld

KOPELOWITZ OSTROW P.A.

One West Las Olas Blvd., Suite 500

Fort Lauderdale, FL 33301

Class Counsel will petition to be paid legal fees and to be reimbursed for their reasonable expenses from the Settlement Fund. You do not need to hire your own lawyer, but you may choose to do so at your own expense.

See Tickets has agreed to establish a Settlement Fund, by depositing with the Settlement Administrator US $3,250,000 in cash. 

The Settlement Fund will be used to pay Class Counsel Fees and costs, service payments for the Named Plaintiffs and Administrative Costs. After deducting amounts for Class Counsel Fees and costs, a service payment for the Named Plaintiffs, and settlement administration costs, the remaining amount (“Net Settlement Amount”) will be used to pay timely valid claims.

A Settlement Class member who timely submits a valid and approved Claim Form shall be entitled to a Claimant Award, which includes three categories of awards. Depending on the documentation submitted a Settlement Class member may be eligible for one or both awards:

I. Cash Payment or Credit Monitoring Services.  All Settlement Class members may choose either:

A. Three years of three-bureau Credit Monitoring Services; or

B. A pro rata Alternative Cash Payment of up to $100 from the funds remaining in the Net Settlement Amount after payment of the Credit Monitoring Services and the following categories of awards.

If you want to exclude yourself from the Settlement Class, sometimes referred to as “opting out,” you will not be eligible to recover any benefits as a result of this settlement and you will not receive a payment or have any rights under the Settlement Agreement. However, you would keep the right to sue See Tickets at your own expense about the legal issues raised in this lawsuit. You may exclude yourself from the settlement by mailing a written notice to the Settlement Administrator, postmarked on or before September 20, 2024. Your exclusion request letter must:

• Be in writing;

• State your current address;

• Contain the statement “I request that I be excluded from the Settlement Class in the case of In re: Vivendi Ticketing US LLC, d/b/a See Tickets Data Security Incident.”;

• Be signed by you; and

• Be mailed to the Settlement Administrator, at: See Tickets Data Security Incident, c/o Kroll Settlement Administration, PO Box 225391, New York, NY 10150-5391, postmarked on or before September 20, 2024.

If you are a Settlement Class member and you do not exclude yourself from the settlement, you can object to the settlement. To do so, you must file your written objection with the Court no later than September 20, 2024, and mail a copy to Class Counsel and See Tickets’ Counsel at the addresses listed below. Your written objection may include any supporting documentation you wish the Court to consider.

If your objection is submitted and overruled by the Court at the Final Approval Hearing, you will remain fully bound by the terms of the Settlement Agreement and the Final Approval Order.

Mailing addresses for Class Counsel and See Tickets’ Counsel are as follows:

Unless you exclude yourself, you will be part of the Settlement Class and you will be bound by the release of claims in the settlement. This means that if the settlement is approved, you cannot sue, continue to sue, or be part of any lawsuit against See Tickets or the other Released Parties asserting a “Released Claim,” as defined below. It also means that the Court’s Order approving the settlement and the judgment in this case will apply to you and legally bind you.

“Released Claims” means any and all actual, potential, filed, unfiled, known or unknown, fixed or contingent, claimed or unclaimed, suspected or unsuspected, claims, demands, liabilities, rights, causes of action, damages, punitive, exemplary or multiplied damages, expenses, costs, attorneys’ fees and/or obligations, whether in law or in equity, accrued or unaccrued, direct, individual or representative, of every nature and description whatsoever, whether based on federal, state, local, statutory or common law or any other law, against the Released Parties, or any of them, arising out of, or relating to, actual or alleged facts, transactions, events, matters, occurrences, acts, disclosures, statements, representations, omissions or failures to act in connection with the data security incident, and including all claims that were brought or could have been brought in the Action regarding the data security incident, belonging to any and all Settlement Class members, including but not limited to any state law or common law claims that they may have or had, such as under California’s Customer Records Act, California Civil Code section 1798.80, et seq. and/or California’s Consumer Privacy Act, California Civil Code section 1798.100, et seq. Each party expressly waives all rights under California Civil Code section 1542, which provides:

A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.

“Released Parties” means See Tickets and its past, present, and future, direct and indirect heirs, assigns, associates, corporations, investors, owners, parents, subsidiaries, affiliates, divisions, officers, directors, shareholders, members, agents, employees, attorneys, insurers, reinsurers, benefit plans, predecessors, successors, managers, administrators, executors and trustees.